What does Odoo cost? License, implementation, support and upgrades.
A quotation for the implementation is only part of the bill. License, support and upgrades run for years. Below is each cost item: who invoices it, what determines it and when you know the amount.
In a free assessment we map how your whole organization works. A tailored demo follows.
Odoo invoices the license, we invoice the work
The license runs directly through Odoo, not through us. That way you see for yourself what you pay Odoo.
| Cost item | Invoiced by | How | When you know the amount |
|---|---|---|---|
| License | Odoo | Per user per month, paid yearly or monthly | Today, on odoo.com/pricing |
| Hosting | Odoo, or us for a server we manage | Odoo Online is included in the license. Odoo.sh and a dedicated server come on top. | In advance |
| Credits for SMS and AI | Odoo | Separate from the license, based on usage | When you buy them |
| Diagnosis | Abstractive | A price we agree on in advance | Before the diagnosis starts |
| Implementation | Abstractive | A fixed price per phase | After the diagnosis, in advance for each phase |
| Accounting migration | Abstractive | A fixed price per company file, from 1,000 euros excluding VAT | Confirmed in advance |
| Support after go-live | Abstractive | Prepaid hours or a monthly service agreement | In advance |
| Upgrade | Odoo and Abstractive | Odoo converts the standard part. We charge a fixed amount for the preparation, then give an estimate. | Before the upgrade starts |
You pay the license directly to Odoo
Odoo invoices the license to your organization, per user per month. The prices are on odoo.com/pricing.
The Standard plan includes all apps on Odoo Online. Custom development, Odoo.sh, Odoo Studio and integrations through the API require the Custom plan.
The license covers Odoo's support for bugs, hosting on Odoo Online and the conversion to a new version. Odoo.sh, credits for SMS or AI, third-party modules and the maintenance of custom development are not included.
The discount Odoo shows applies for twelve months, to the users of the first order. For the years after that, count on the price without discount.
Hosting is included in the license, except with program code
Odoo Online is included in the license. Custom development is possible there too, in modules without their own program code. For modules with program code, you choose Odoo.sh or a server we manage.
Odoo invoices Odoo.sh separately, on top of the license. We invoice a server we manage per year, at an amount we confirm in advance.
With Odoo Online and Odoo.sh, Odoo manages the servers and the backups. With a server we manage, we do that.
Want to see how this would run at your organization?
The work gets a fixed price per phase
First a free assessment.
The assessment takes one hour and is free. A tailored demo follows, also free.
The diagnosis.
The diagnosis is the first paid step. We examine how your organization works, your data and your integrations.
We agree on the price of the diagnosis in advance.
A fixed price per phase.
After the diagnosis you get a fixed price for the first phase. Each following phase gets its own fixed price in advance.
The price covers what is in the phase: the setup, the agreed custom development, the data that comes along and the training.
What the price depends on.
The price depends on what is in the phase.
- The apps you start using
- The data that comes along from your current package
- The custom development for what Odoo does not do as standard
- The integrations with other software or devices
- A tailored customer portal
With data, quality weighs more than quantity. How long a phase takes, we know after the diagnosis.
The accounting migration.
Is your accounting coming along from Exact Online, Adsolut, Octopus or Sage BOB 50? Then a fixed price per company file applies.
That price starts at 1,000 euros excluding VAT and we confirm it in advance. With several companies, each company file counts separately.
Your team's time.
That time is on no invoice, but count it in. We agree in advance who decides and how much time that takes.
You know in advance what a phase costs
Each phase gets a fixed price. If the scope changes along the way, we look together at what that means for the price.
After go-live, the cost comes from changes. We first sort every question: a bug, a misunderstanding or a request.
A request gets an estimate before we start. You follow the hours worked in the customer portal.
You pay for support per hour or per month
After go-live you choose between prepaid hours and a service agreement.
A package of prepaid hours holds 10, 50 or 100 hours, with no monthly fee and no fixed response times. The larger the package, the lower the hourly rate. It stays valid for two years.
A service agreement costs a fixed amount per month, with included hours and fixed response times during business hours. You sign it for one year.
We confirm the amount in advance. Training after go-live and small changes use the same hours.
Abstractive is an Odoo Silver Partner in Affligem, between Ghent and Brussels. Since 2016 we have set up Odoo for organizations in the Benelux. The same team analyzes, builds, supports and upgrades.
Questions about what you are reading? In a free assessment we map how your whole organization works.
A new Odoo version, with your custom development
Odoo releases a new version every year. The license covers the three most recent versions, and Odoo converts the standard part of your database itself.
The work is in your custom development and in testing your own processes. Technically, upgrading is no longer the hard part.
We price an upgrade in two parts. First the preparation, at a fixed amount we confirm in advance. We review the database and the custom development and make a plan. Then you get an estimate for the execution.
We always look at how the custom development is used. What is no longer needed, we leave out.
If your Odoo is on a version older than the three most recent, Odoo charges a surcharge. Each year it amounts to 25 percent of the annual license price.
That is what it says in the Odoo Enterprise Subscription Agreement.
How to make your own five-year total
Start with the license: the number of users times the price per month, times twelve. Count the discount in the first year only.
If Odoo.sh or a server we manage comes on top, add the hosting per year.
Add the diagnosis and the fixed price of the first phase. If your accounting comes along, add the migration per company file.
For the years after go-live, add support: prepaid hours, or twelve months of service agreement per year.
Over five years, count on at least one upgrade. If you wait longer, you pay Odoo the surcharge on the license.
Compare those items with every quotation you get. If support or upgrades are missing, ask what they cost.
Questions about the cost of Odoo
Why is there no price range here?
A range says little as long as we do not know how your organization works. Two organizations with the same apps can have a very different project. After the diagnosis you get one fixed price for the first phase.
Can we buy the license through you?
No, the license runs directly through Odoo. That way you see for yourself what you pay Odoo. We do discuss which plan and how many users you need.
Does every employee need a license?
Anyone who works in Odoo needs a license. Customers and suppliers in the portal do not. For employees who only view their time off, expenses or payslip, or who work at the point of sale, Odoo has a cheaper license.
What if the scope changes during a phase?
An organization changes all the time, and so does the scope. Something is added, or something drops out. We look together at what that means for the schedule and the price, and adjust the phase once you agree.
How often do we have to upgrade?
As long as you are on one of the three most recent versions, you can wait. There is no rush for a new version that does not solve a problem you have today. Outside those three versions, waiting means a yearly surcharge from Odoo.
What does Odoo cost for your organization?
In a free assessment we map how your whole organization works. A tailored demo follows.